Health Hug—Mobile Application

Parents of children with chronic conditions don't stop being caregivers when they leave the clinic. Yet most healthcare tools are designed around providers, not families.


The Challenge

Parents of children with chronic conditions often become the primary coordinators of care, yet few tools are designed around the realities of that role.

Key Themes

  • Confidence Gap
  • Information OverloadGap
  • Emotional BurnoutGap

What We Learned

Through interviews and concept testing, we discovered that families weren't looking for another medical record. They needed help organizing daily care decisions, appointments, and information scattered across multiple systems.


Designing for Caregiving, Not Records

The resulting mobile experience focused on reducing cognitive burden by bringing critical information, reminders, and care activities into a single place.

Early wireframe

further developed wireframe

Final home screen

Home screen (below the fold)

Key Capabilities

Using AI to guide, not overwhelm. Supporting decisions at the moment families need them.

Coordinating Appointments

Medication Guidance

Understanding Trends

Educational Support

Impact

The concept demonstrated how healthcare tools could move beyond record-keeping and become active partners in caregiving.